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I'm Michael, an empathetic designer and researcher. My practice is grounded in improving people's lives by building systems with care.
Reimagining NY.gov: User Experience Case Study
Reimagining NY.gov: User Experience Case Study
New York State
Designing for Immigration: Service Design Case Study/w=1920,quality=90,fit=scale-down)
Designing for Immigration: Service Design Case Study
Department of Homeland Security
Designing for Trust: User Research and Content Design Case Study/w=1920,quality=90,fit=scale-down)
Designing for Trust: User Research and Content Design Case Study
Department of Homeland Security
Creating New Onboarding Flow in Adobe Fresco: UX Writing Case Study/w=1920,quality=90,fit=scale-down)
Creating New Onboarding Flow in Adobe Fresco: UX Writing Case Study
Adobe
Building an Error Message Toolkit: Content Design Case Study
Building an Error Message Toolkit: Content Design Case Study
Adobe